Terms and conditions for tuition/enrichment programmes
1. Do I need to pay any deposit for the classes?
For Tuition Classes:
A 4 lessons deposit for each subject is payable at the time of signup, in addition to the first month’s fees for 4 lessons. The 4 lessons serve as a ‘withdrawal deposit’. This means that if the student wants to withdraw from our centre, he/she will need to give us at least one month’s notice upon the submission of the withdrawal form. We will use the deposit to offset the following month’s tuition fees.
For other preschool enrichment classes:
A refundable deposit of $100 will be collected at the time of registration. The deposit will be refunded within 2 working weeks after the last lesson of the term, upon one month’s notice. Kindly note that if the notice period given is less than one month, the deposit will be forfeited.
2. How are fees collected?
All fees have to be paid in full before the first day of class. Fees for the following month (i.e December) are due by the last week of the previous month (i.e November). All fees paid are strictly non-refundable and non-transferable.
Please do note that an additional administrative charge of $10 will be incurred if payment is not settled by the first week of the month.
For enrichment classes, fees for the following term will be collected 2 weeks before the term starts.
3. What is the mode of payment for the classes?
We accept both cash, cheque payment and internet bank transfer. However, if you are paying through cheque, please ensure that the cheque is made payable to Learning Journey Education Centre.
4. What if there are 5 weeks in a month?
In cases where by there are 5 weeks in a month, we will prorate the fees accordingly and inform you at the start of each month. For e.g. 4 lessons cost $160, 5 lessons will then cost $200
5. If my child were to start mid-month, how will the payment be?
If your child were to start after mid-month, we will still collect the fees of 4 lessons. For the following month, we will prorate your fees accordingly and you will only need to pay the remaining weeks left in that month. Please do take note that the first 4 lessons are non-refundable.
6. If my child wants to withdraw, what do I do?
If you child wants to withdraw from his/her class, he/she needs to collect and fill up the withdrawal form from our centre. Withdrawal will only be accepted when 1 month notice period is given and that the form has been submitted to the centre. For term classes, the notice needs to be given 4 weeks before the last lesson. Failure to give notice will result in the deposit being forfeited.
7. Make up lessons policy: If my child is sick and has valid medical certificate/has a school event, will there be any make-up lesson for him/her? Or can I pay less for the lessons missed?
Each student is entitled to 2 days of leave of absence for each academic year where they are allowed to miss classes for personal reasons. They will need to apply for the leave of absence 2 weeks in advance. Makeup classes will have to be completed within the same month, otherwise it will be forfeited.
If your child is sick and has a valid medical certificate or has a letter from the school for missing the lesson, he/she will be able to join a make-up lesson within the same week, subject to class availability. A full month’s payment is still required even if your child misses any class within the month.
8. Will there be any lessons conducted during the school holidays?
During the school holidays, regular tuition lessons will continue.
9. Kindly note that SOCKS are required for entry into our classrooms for preschool enrichment and holiday classes. If your child forgets to bring a pair, you can purchase a pair from us.